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In just over three years, Harvey has not only scaled to nearly one thousand customers, including Walmart, PwC, and other giants of the Fortune 500, but fundamentally transformed how legal work is deli...
Harvey co-founder Gabe Pereyra discusses scaling from GPT-4 early access to nearly 1,000 customers including Walmart and PwC. The conversation reveals Harvey's evolution from individual lawyer productivity to transforming entire law firm operations through AI agents, their strategic decision to enable rather than compete with law firms, and how they're building RL environments using client matters as training grounds. Key insights include the parallel between senior legal partners and distinguished engineers, the deployment engineering force modeled after enterprise playbooks, and why organizational productivity matters more than individual copilots.
Gabe explains Harvey's growth to nearly 1,000 customers and 500 employees in 3.5 years. The product evolved from a simple GPT-4 interface for lawyers to a comprehensive platform solving team collaboration and law firm profitability, not just individual productivity. They're expanding from law firms into Fortune 500 in-house legal teams like Walmart and AT&T.
Detailed breakdown of what large law firms actually do, using venture capital fund formation and M&A as examples. These workflows involve 100+ page documents, complex side letters, data room analysis, and contract review - analogous to understanding a massive code base. The unstructured nature of legal work made it difficult to build tools until LLMs arrived.
Harvey is deploying agentic workflows where AI breaks down complex legal tasks into subtasks, similar to how associates work under partners. They're building RL training environments using actual client matters (fund formations, acquisitions, litigations) where models learn to search documents, research case law, and get partner feedback - but verification remains challenging.
Discussion of how AI will transform law firm structure, training, and profitability. While partner roles won't change much (they delegate and interface with clients), the challenge is training future partners with fewer associates. Harvey is helping firms think practice-area by practice-area about workflows, staffing, and pricing to make firms more profitable.
Gabe draws a powerful analogy between top legal partners like Gordon Moody (ex-Wachtell, now Harvey advisor) and distinguished engineers at Google. Both have decade-long experience architecting complex systems with non-public knowledge that won't be in models. The value is predicting what will break at scale and understanding subtle implications - this reasoning trace data is what's missing from public filings.
Harvey launched a deployed engineering force (not full Palantir-style FTE) to help customers implement AI systems, connect data sources, and build custom workflows. This follows the standard enterprise playbook of Oracle, IBM, Dell - platform plus customization that eventually becomes productized. Law firms are even offering this as a service to their clients.
Gabe explains the strategic decision not to build a law firm despite investor questions. They researched Atrium extensively and concluded you can't build two companies well simultaneously. The bigger opportunity is making every law firm AI-first rather than building one firm that gets conflicted out. Large M&As involve 100+ counsel firms globally - better to be the platform.
Gabe shares how Harvey started before GPT-4 launched, driven by conviction from seeing OpenAI's trajectory and Winston's deep legal industry knowledge. The key was finding the right initial form factor: upload a document and do something with it, plus accurate citations. This was immediately valuable for lawyers, unlike coding which took longer to find the right IDE integration.
Harvey is hiring across engineering (especially frontend, AI, and FTEs) and just hired a New York site lead. Gabe's contrarian view: people underestimate continued model improvement and focus too much on individual copilots versus organizational productivity. The future is about how humans and AI work together at scale, similar to how SaaS enabled 10x larger organizations.
Scaling Legal AI and Building Next-Generation Law Firms with Harvey Co-Founder and President Gabe Pereyra
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