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Today's guest is Lauren Tulloch, Vice President and Managing Director at CCC (Copyright Clearance Center). CCC provides collective copyright licensing services for corporate and academic users of copy...
Lauren Tulloch of CCC discusses critical copyright risks facing financial services firms as AI adoption accelerates. The conversation reveals two major exposure areas: AI system development (particularly when fine-tuning with external content) and day-to-day employee use of AI tools. With 80% of financial services employees using AI, firms face litigation and regulatory risks if they lack proper licensing for copyrighted materials used in training or operations. Tulloch emphasizes integrating copyright awareness into responsible AI frameworks through education, clear escalation processes, and partnerships with licensing organizations.
Financial firms face copyright exposure in two distinct areas: building/fine-tuning AI systems with external content, and employees using AI tools in daily workflows. Enterprise subscriptions to journals, news, and market analysis typically don't include AI training rights, creating a gap between technical teams' needs and existing licensing agreements. Survey data shows nearly 80% of employees use AI tools, with only 21% rarely or never using them.
Financial services firms are ahead of other industries in AI adoption but are heavily reliant on external information for forecasting and analysis. This creates dual risks: either not using published content (limiting AI value) or using it without proper licensing (exposing firms to publisher litigation). The speed of AI adoption in financial services amplifies urgency, as firms may be building entire systems on unlicensed content.
Copyright should be a foundational element of responsible AI frameworks, not an afterthought. Since employees already understand that AI systems require content to function, introducing the concept of content ownership is straightforward. Copyright awareness can be integrated alongside existing policies for confidential information and trade secrets, using similar verification processes for content ownership and licensing permissions.
The priority for financial institutions should be comprehensive employee education covering copyright basics, organizational policies, and clear escalation paths. Employees need to know who to contact when uncertain about AI tool usage or content licensing. This process-oriented approach helps identify gaps in understanding and enables firms to refine policies based on real employee questions and use cases.
Copyright Risk in Financial Services and the Rise of Responsible AI – with Lauren Tulloch of CCC
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