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As 2025 comes to a close, consumer AI is entering a new phase. A small number of products now dominate everyday use, multimodal models have unlocked entirely new creative workflows, and the big labs h...
The a16z consumer team reviews 2025's consumer AI landscape, revealing ChatGPT's dominant position with 800-900M weekly users while Gemini rapidly gains ground through viral multimodal models like Nano Banana. The discussion highlights how product design and distribution matter more than raw model quality, why most consumer AI products from big labs failed despite strong models, and where startups can still win. Key insights include the shift toward winner-take-most dynamics, the importance of templates and multimodality, and predictions for 2026 focusing on enterprise integration and scalable consumer apps.
Analysis of the consumer AI competitive landscape showing ChatGPT's massive lead with 800-900M weekly users versus Gemini at 35-40% of that scale. Only 9% of consumers pay for multiple LLM products, suggesting winner-take-most dynamics. Gemini is growing desktop users 155% YoY while ChatGPT grows only 23%, indicating rapid market shifts.
Deep dive into 2025's most viral model launches, particularly in image and video generation. OpenAI's Ghibli moment and Sora, Google's Veo and Nano Banana dominated consumer attention. Major advances in realism, reasoning within images/video, and multi-input capabilities transformed creative workflows beyond just aesthetic improvements.
Critical analysis of how small product decisions dramatically impact user behavior. ChatGPT's trending templates and character consistency features drive engagement, while Gemini's blank screen approach creates friction. The discussion reveals that product sensibility and execution matter more than model capabilities for mainstream adoption.
Discussion of underrated product launches including OpenAI's Pulse productivity features and personal connectors, plus Perplexity's Comet browser. These represent new primitives for proactive AI assistance and agentic workflows, though execution challenges limit current adoption. Comet's workflow automation achieved higher sustained traffic than ChatGPT's Atlas browser.
Analysis of why OpenAI's social features (group chats, Sora 2 as social app) haven't succeeded. The core insight: AI products solve 'help me' problems while social products address 'see me/connect me' needs - fundamentally different emotional drivers. Sora 2 works as a creator tool but fails as a consumption platform, similar to CapCut rather than TikTok.
Evaluation of how challenger companies positioned themselves in 2025. Claude owns technical users with opinionated features (MCP, skills, artifacts) but struggles with mainstream accessibility. Meta's SAM 3 series excels at segmentation. Grok shows steepest improvement curve in image/video with aggressive template-driven approach and entertainment focus.
Forward-looking predictions emphasizing ChatGPT's enterprise push (8-9x YoY growth) driving consumer adoption, the critical importance of their apps SDK for workflow automation, and the convergence toward 'anything in, anything out' multimodal models. Templates and stylistic differentiation will matter more than raw capabilities as models commoditize.
Strong case for startup opportunities: big labs consistently fail at opinionated consumer products (Pulse, Atlas, Sora social, Google's 20+ experiments). Only text-in/text-out is dominated by ChatGPT. Startups win through multi-model strategies, power user focus, and creative input/output combinations. Consumer AI now shows 100%+ revenue retention through usage-based pricing.
Discussion of compute bottlenecks forcing labs to choose between training, inference, and entertainment vs coding use cases. XAI uniquely unconstrained. Product recommendations include Pomelli for multimodal agents, Krea for multi-model creative work, ElevenLabs Reader for audio consumption, Gamma for presentations, and Granola for note-taking.
Where Does Consumer AI Stand at the End of 2025?
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